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Whitelisting Help

Add FunCPE to Your Email Safe List

This page explains how to add FunCPE to your email system "Safe List" so that you will receive your course related emails, such as your certificate of completion.

Sometimes our emails are labelled as "spam"

Unsolicited, unwanted advertising email, commonly known as "spam", has become a big problem. There is so much spam that most email services and Internet Service Providers (ISPs) have put blocking and filtering systems to keep these messages out. The systems work . . .but sometimes they work too well, blocking messages that you want to receive from reputable senders.

Our certificate emails are sent as PDF attachments, and they are sometimes filtered out as spam, even though we never send unsolicited email. In most cases the intended recipient of the email is not notified (and neither are we) that the message did not get through.

But there is something you can do to make sure you receive your emails.

The solution is to "whitelist" FunCPE before your delivery is interrupted.

One critical thing you can do that helps no matter what email system you're using is this: add our address to your address book.
 

These are the From addresses that our emails have:

Course emails: This email address is being protected from spambots. You need JavaScript enabled to view it.

All other emails: This email address is being protected from spambots. You need JavaScript enabled to view it.

Of course, every email system is different.

Below are instructions for some of the more popular ones. If yours isn't here, please contact your ISP's customer service department for their instructions.

AOL

You will need to add our "From address" (both) to your AOL address book:

Click the Mail menu and select Address Book. PROBLEM: AOLuot;Address Card for New Contact" window to load.
Once loaded, cut and paste This email address is being protected from spambots. You need JavaScript enabled to view it. into the "Other E-Mail" field.
Make our From address the "Primary E-Mail" address by checking the associated check box.
Click the Save button.
Repeat the process with the This email address is being protected from spambots. You need JavaScript enabled to view it. address.

 

Yahoo!

You will need to set up a filter to redirect our mailing into your inbox:

Open your mailbox and click on Mail Options (upper right hand corner).

Select Filters (bottom left corner).
Click the Add link on the Filters page.
Update the "From headerUpdate the "From header:" rule with the following 2 pieces of information: "contains" and 'coursewebs.com'. This essentially allows the mail server to identify our mailing based on the email From address.
Click the Choose Folder pull down menu and select inbox.Add Filter button.
Repeat the process with the “funcpe.com” domain.

 

Hotmail

You will need to add our From addresses, This email address is being protected from spambots. You need JavaScript enabled to view it., to your Hotmail Safe List:

Open your mailbox and click “Options” (upper right hand corner).
Click the “Junk E-Mail Protection” link (top of page).
Select the “Safe List” link (2nd from bottom).
Copy and paste This email address is being protected from spambots. You need JavaScript enabled to view it. into the dialog box titled “Type an address or domain”.
Click the “Add” button next to the dialog box.
Repeat the process for the This email address is being protected from spambots. You need JavaScript enabled to view it. address.

 

Gmail

You will need to add our From addresses, This email address is being protected from spambots. You need JavaScript enabled to view it., to your Gmail Contacts List:

Click Contacts along the left side of any Gmail page.
Click Add Contact.
Copy and paste our From address, This email address is being protected from spambots. You need JavaScript enabled to view it. into the primary email address dialog box.
Click Save.
Repeat the process with the This email address is being protected from spambots. You need JavaScript enabled to view it. address.

 

Mozilla Thunderbird

You will need to add our From address, This email address is being protected from spambots. You need JavaScript enabled to view it., to your Thunderbird Address Book and configure your Junk Mail Controls to whitelist your address book.

Add our From address into your Personal Address Book:

Click the Address Book button.
Make sure the Personal Address Book is highlighted.
Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
Under the Contact tab, copy and paste our “From” address, This email address is being protected from spambots. You need JavaScript enabled to view it. into the Email dialog box.
Click OK.
Repeat the process with the This email address is being protected from spambots. You need JavaScript enabled to view it. address.

 

Outlook 2003

You will need to add our From address, This email address is being protected from spambots. You need JavaScript enabled to view it. to your Safe Senders list:

On the Tools menu, click Options.
On the Preferences tab, click Junk E-mail.
On the Safe Senders tab, click Add.
In the Add address, copy and paste in our From address, This email address is being protected from spambots. You need JavaScript enabled to view it.
Click OK.
Repeat the process with the This email address is being protected from spambots. You need JavaScript enabled to view it. address.

 

NOTE: We never share your email address with anyone. View our complete Privacy Policy for details.

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