You are here: Home Course List Management & other courses Zappos: Delivering Happiness

Zappos: Delivering Happiness

Delivering Happiness
Cost | Hours: $35  |  9 CPE hours enroll now
multi year
Text included: No | View outline
Book sold separately: Zappos: Delivering Happiness ($2-$15)
Fun CPE course no.: 6011
Valid for: Most CPAs | others
Not valid for: EA | AFSP

Format: Interactive self-study | 50-minute hour credit

Subject classification: Behavioral (FL), Management Advisory Services (other states).

Exam questions: Review - 50 | Final - 50

Prerequisites: None

Advance preparation: None

Course level: Overview

Course last updated: July 27, 2011

Learning objectives:

  • To examine how to make customer service the responsibility of the entire company,
  • To apply research from the science of happiness to running a business,
  • To analyze how to help employees grow--both personally and professinally and
  • To understand how these changes can help a company improve the bottom line.

Become a smarter, richer accountant

in just 10 minutes when you read

The Thrifty Accountant Newsletter

When we run across something that will help you save money--or make your work easier, we put it in our monthly newsletter.

Sign up now, it's FREE!

Privacy Policy: We will never share your email address. Period. You are free to cancel at any time.